Last Updated: July 25, 2025

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Owner and Data Controller

Lovecast Inc. d/b/a Stably AI. Owner contact email: help@stably.ai

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Introduction

Lovecast Inc. d/b/a Stably AI. (“Stably”, “we”, “our”) provides an AI-powered end-to-end testing platform. This Privacy Policy explains how we collect, use, and protect Personal Data when you use our Service.

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Types of Data Collected

Stably collects the following types of Personal Data to provide and improve our services:
  • Account and Authentication Data: When you sign in with an account, we collect data necessary for registration and authentication.
  • User Content: As an AI-powered testing platform, we process data you submit to the service, including files, code, configurations, text, graphics, screenshots, videos, logs, and run artifacts. This is essential for the service to perform end-to-end tests.
  • Usage Data: We collect data from your interactions with our Service for billing, analytics, and service improvement.
  • Payment Information: We use Stripe for payment processing. Your payment details are processed securely by Stripe.
  • Support and Communication Data: We collect information you voluntarily provide through support channels or other communications.
Users are responsible for ensuring they have all necessary rights and consents to provide any data to the Service. Withholding required data may impact the functionality of the Service.

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Mode and Place of Processing the Data

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Methods of processing

Stably implements industry-standard security measures to protect your data from unauthorized access, disclosure, or destruction. Data processing follows strict organizational procedures. Access is limited to authorized internal teams (e.g., administration, sales, marketing, legal, system administration) and trusted third-party service providers who act as Data Processors (e.g., payment processors, hosting providers, communication tools). These parties are bound by confidentiality agreements and are granted access only as necessary to provide the Service. An updated list of Data Processors is available upon request. Stably processes Personal Data on the following legal grounds:
  • Contractual Necessity: Processing is necessary to deliver the Service as described in our Terms of Service, such as running tests and managing your account.
  • Legitimate Interests: We process data for our legitimate business interests, like improving our platform, ensuring security, and providing analytics.
  • Consent: Where applicable, we process data based on your explicit consent (e.g., for marketing communications).
  • Legal Obligations: We may process data to comply with legal requirements.
A key part of our service involves using AI to power our testing platform. By default, Stably may use User Content to train, fine-tune, or otherwise improve our AI/ML models. This processing is based on our legitimate interest to enhance the service’s accuracy and reliability. You may opt out of this use of your User Content for model training by signing our Data Usage Opt-Out Addendum, as detailed in our Terms of Service.

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Place

Stably processes Personal Data on servers located primarily in the United States. Depending on your location, data transfers may occur. If you require your data to be processed in a specific region, please contact us. We will evaluate such requests, but relocation is not guaranteed.

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Retention

Stably retains Personal Data for as long as necessary to fulfill the purposes for which it was collected. Data related to the performance of a contract is retained until the contract is fully performed. Data processed for our legitimate interests is kept as long as needed to achieve those purposes. We may retain data longer if required by law or with your consent. While you are a customer, your data will not be automatically deleted. Upon your request, we will delete all relevant user data from active systems within 30 days, subject to backup retention schedules and any legal holds. Once the retention period expires, your rights to access, erase, rectify, and port data cannot be enforced.

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Detailed information on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

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Handling payments

We process payments through external providers. We do not handle payment information directly but receive notifications about payment status. Stripe (Stripe Inc.) Stripe is a payment service provided by Stripe Inc. Personal Data processed: various types of Data as specified in the privacy policy of the service. Place of processing: United States – Privacy Policy.

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Registration and authentication

By registering or authenticating, you allow our Application to identify you and give you access to our services. PropelAuth PropelAuth is a registration and authentication service provided by PropelAuth Inc. and is connected to the PropelAuth network. Personal Data processed: various types of Data as specified in the privacy policy of the service. Place of processing: United States – Privacy Policy. Google OAuth Google OAuth is a registration and authentication service provided by Google Inc. and is connected to the Google network. Personal Data processed: various types of Data as specified in the privacy policy of the service. Place of processing: United States – Privacy Policy. GitHub OAuth GitHub OAuth is a registration and authentication service provided by GitHub Inc. and is connected to the GitHub network. Personal Data processed: various types of Data as specified in the privacy policy of the service. Place of processing: United States – Privacy Policy.

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Traffic optimization and distribution

This type of service allows us to distribute content using servers located across different countries and to optimize performance by filtering traffic. Cloudflare (Cloudflare Inc.) Cloudflare is a traffic optimization and distribution service that filters traffic between our Application and your browser. Personal Data processed: various types of Data as specified in the privacy policy of the service. Place of processing: United States – Privacy Policy.

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User database management

This type of service allows us to build and manage user databases and track user activities. PlanetScale PlanetScale is a database-as-a-service platform that provides database, authentication, and API functionalities. Personal Data processed: email address, usage data, and various types of data as specified in the privacy policy of the service. Place of processing: United States – Privacy Policy.

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The Rights of Users

You have the following rights regarding your Personal Data:
  • Withdraw Consent: You can withdraw your consent to data processing at any time.
  • Object to Processing: You may object to data processing based on legitimate interests.
  • Access Data: You can request information about your data and obtain a copy.
  • Rectify Data: You have the right to correct inaccurate or incomplete Personal Data.
  • Restrict Processing: You can limit the processing of your data under certain conditions.
  • Erase Data: You may request the deletion of your Personal Data.
  • Lodge a Complaint: You have the right to file a complaint with your competent data protection authority.
To exercise any of these rights, contact us at help@stably.ai.

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Additional Information

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How “Do Not Track” requests are handled

Our Service does not currently respond to “Do Not Track” signals. To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.

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Changes to this privacy policy

We reserve the right to modify this Privacy Policy at any time. We will notify you of material changes via email or by posting a notice on this page. Your continued use of the Service after changes constitutes your agreement to the new terms. Your Personal Data may be used for legal purposes by us in Court or in stages leading to possible legal action arising from improper use of this Application or related Services. You declare to be aware that we may be required to reveal personal data upon request of public authorities.

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System logs and maintenance

For operation and maintenance purposes, this Application and any third-party services may collect files that record interaction with this Application (System logs) or use other Personal Data (such as the IP Address) for this purpose.

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Definitions and Legal References

  • Personal Data (or Data): Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
  • Usage Data: Information collected automatically through this Application (or third-party services employed in this Application), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Application, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application), and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User’s IT environment.
  • User: The individual using this Application who, unless otherwise specified, coincides with the Data Subject.
  • Data Subject: The natural person to whom the Personal Data refers.
  • Data Processor (or Data Supervisor): The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.
  • Data Controller (or Owner): The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Application. The Data Controller, unless otherwise specified, is the Owner of this Application.
  • This Application: The platform provided by Stably AI through which Users sign in with their accounts, create and run tests suites.
  • Service: The service provided by this Application as described in the relative terms (if available) and on this site/application.
  • European Union (or EU): Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.
This privacy policy relates solely to this Application, if not stated otherwise within this document.