Last Updated: July 25, 2025

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Introduction

By using Stably AI (the “Service”), a product of Lovecast Inc. d/b/a Stably AI. (“Stably,” “we,” “us,” “our”), you are legally bound to the terms of this agreement.

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Definitions

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User Content (Customer Content)

“User Content” means any data, information, files, code, configurations, documents, text, graphics, screenshots, videos, logs, run artifacts, or session recordings you upload, or other materials that you or your systems submit to, transmit through, store on, or otherwise make available via the Service, including content relayed from integrated developer tools (e.g., source control) that you connect to the Service.

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Service

The website at https://stably.ai and subdomains; our APIs, SDKs/CLIs; and the Stably web application (e.g., app.stably.ai).

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Agreement, Terms, Terms of Service

This document titled “Terms of Service.”

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You, User, Customer

Any individual or entity that accepts these Terms by using or intending to use the Service. If you accept on behalf of an entity, you represent that you have authority to bind that entity and its affiliates and users who access the Service through your account.

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Website

The https://stably.ai website and any valid subdomains.

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Privacy Policy

The privacy policy located at https://docs.stably.ai/privacy-policy.

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Acceptance of Terms

By using the Service in any form, you agree to be bound by these Terms and the policies referenced or linked in these Terms, including our Privacy Policy, Acceptable Use Policy, Data Processing Addendum (where applicable), and any Billing & Usage terms on your order or pricing page. If you do not agree, do not use the Service.

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Fair Usage & Unauthorized Use Policy

We reserve the right to withdraw, suspend, or terminate access for any account or end user for improper use. Examples include (without limitation):

• Fair usage. Plans carry resource limits (e.g., API calls, test runs, compute, storage, bandwidth, and concurrency). We may throttle, suspend, or terminate for excessive or disruptive consumption that impacts platform stability or exceeds your plan’s limits.
• Non‑testing compute. Use for cryptocurrency mining or other compute‑intensive tasks unrelated to application testing.
• Suspicious payments. Use of payment instruments flagged as suspicious or fraudulent by third parties.
• Resale/sublicense. Selling, reselling, renting, or sharing Service resources or API keys outside of your account.
• Illegal or harmful activity. Any activity unlawful in your jurisdiction, the jurisdiction of our server providers, or the United States; attempts to attack or disrupt networks; DDoS; malicious code; or scanning/attacking systems you do not own or lack authorization to test.
• Abuse and prohibited content. Distributing malware; hate speech; or discriminatory content.
• Reverse engineering/competitive misuse. Reverse engineering the Service or attempting to access Stably’s source code; benchmarking for competitive purposes in violation of these Terms; bypassing metering or rate limits.

We may investigate suspected misuse while honoring our Privacy Policy. We may update these Terms from time to time; continued use constitutes acceptance of any changes.

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Accounts

To use the Service, you must create an account. During setup, you may connect developer tools (e.g., source control) and add a valid payment method (such as a credit card processed by Stripe). For larger contracts, you may request invoicing. All card payments are processed by Stripe under Stripe’s terms, which are separate from your relationship with Stably. By providing payment information, you authorize us to charge your payment method for usage fees and agree to pay invoices per the stated terms. We may cancel or revoke an account without prior discussion if necessary for security, fraud prevention, or abuse of the Service; this does not affect your separate relationship with Stripe.

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Billing & Usage

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Plans & meters

Your plan includes stated allowances (e.g., test runs, API calls, storage). Unused allowances typically expire each billing cycle unless otherwise stated.

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Overages

Excess usage is billed at the rates in your order or pricing page. Our metering is the system of record and corresponding usage appears in the dashboard/APIs.

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Evaluations / Trials

Unless otherwise agreed in writing, evaluations are AS IS and exclude SLA credits/indemnities. Confidentiality, security, privacy, and IP terms still apply.

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Account & Data Deletion (On Request)

We do not proactively delete User Content. If you want User Content deleted, email help@stably.ai (or submit via your account owner) with a verified request. We will delete User Content from active production systems within [30] days of verification, subject to routine backup retention and any legal holds or obligations. Backup copies are purged on a rolling schedule and may persist until overwritten.

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Security

We maintain administrative, physical, and technical safeguards consistent with industry practices (the “Security Measures”). Upon request and subject to reasonable confidentiality, we can share a security overview and a recent penetration‑test summary. We will notify you of any confirmed unauthorized access to your personal data or unauthorized use of the Service that we become aware of without undue delay and target 72 hours where feasible.

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Service Availability

We employ industry‑standard practices to maximize uptime. While we strive for uninterrupted access, outages may occur (including upstream provider outages). Current or historical incidents may be posted on our status page (if available). Any service credits or remedies for availability are described in an applicable SLA or Order Form.

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User Content; License; AI/ML Use

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Ownership

You retain all right, title, and interest in User Content.

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License to operate

You grant Stably a non‑exclusive, limited license to use, host, store, reproduce, process, transmit, and display User Content solely to provide, maintain, protect, and improve the Service (e.g., execute tests, generate artifacts and reports, diagnostics, support).

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Model training (default) & opt‑out

By default, Stably may use User Content to train, fine‑tune, or otherwise improve Stably‑controlled AI/ML models that power testing accuracy and reliability. You may opt out by signing Stably’s Data Usage Opt‑Out Addendum, after which Stably will not use your User Content for model training (but may continue processing it to provide the Service and to generate de‑identified telemetry).

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De‑identified metrics

We may generate and use de‑identified, aggregated telemetry and reliability statistics that do not identify you or expose your specific content.

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Data classification & regulatory compliance (your responsibility).

The Service is a general‑purpose developer tool. You are solely responsible for determining whether the Service is appropriate for your content and for complying with all laws, policies, and contractual obligations applicable to your data (including privacy, secrecy, data‑localization, sector‑specific, or export rules). You represent that you have all necessary rights and consents to submit User Content and configure integrations. Stably does not monitor or classify your content and has no obligation to do so

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Copyright & Intellectual Property

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1. Ownership of Service and IP

Stably retains all rights, title, and interest in and to the Service and related intellectual property (including copyrights, trademarks, trade secrets, and other proprietary rights). No rights are granted by implication.

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2. Limited license to use User Content

You grant the license described in User Content; License; AI/ML Use above solely to operate and improve the Service. This license does not permit Stably to publicly disclose your code or proprietary content, except as necessary to provide the Service or as required by law.

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3. Protection of User Content

We implement industry‑standard Security Measures to protect your User Content from unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is 100% secure, and we do not guarantee absolute security.

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4. Third‑party trademarks

Other product and company names mentioned in the Service may be trademarks of their respective owners. No license to such trademarks is granted.

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Third‑Party Services

You acknowledge that the Service relies on third‑party providers (e.g., cloud infrastructure, email, analytics, payment processing) and integrations you enable (e.g., source control). We are not responsible for interruptions caused by such third parties.

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Warranty Disclaimer

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, SECURITY, ACCURACY, AND NON‑INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR‑FREE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN DISCLAIMERS; THOSE LIMITATIONS MAY NOT APPLY TO YOU.

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Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, STABLY AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, LICENSORS, AND PARTNERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO: (a) YOUR USE OR INABILITY TO USE THE SERVICE; (b) USER CONTENT; (c) THE SERVICE OR ANY UNDERLYING SOFTWARE/SYSTEMS; OR (d) INTERACTIONS WITH OTHER USERS OR THIRD PARTIES—EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. EXCEPT FOR (i) YOUR PAYMENT OBLIGATIONS, OR (ii) YOUR OR OUR CONFIDENTIALITY/IP INFRINGEMENT OBLIGATIONS, EACH PARTY’S AGGREGATE LIABILITY UNDER THESE TERMS WILL NOT EXCEED THE AMOUNTS PAID OR PAYABLE BY YOU TO STABLY FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS; THOSE LIMITATIONS MAY NOT APPLY TO YOU.

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Email May Not Be Used to Provide Legal Notice

Communications made through the Service’s email and messaging system will not constitute legal notice to the Site, the Service, or any of its officers, employees, agents or representatives in any situation where legal notice is required by contract or any law or regulation.

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Updating Terms of Service

We may update, modify, or replace these Terms and may suspend or discontinue the Service or impose restrictions on parts of the Website or features. Material changes will be communicated via email or in‑product notice. Your continued use after the effective date constitutes acceptance of the updated Terms.

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General Provisions

If any provision of these Terms is found invalid or unenforceable, it will be modified to the minimum extent necessary to be enforceable, and the remainder will continue in full force. Our failure to enforce a provision is not a waiver. Our rights survive any transfer or termination. Claims must be filed within one (1) year after the cause of action accrues, or they are permanently barred, to the extent permitted by law. We may assign these Terms at any time to an affiliate or in connection with a merger, acquisition, or sale of assets. You may not assign or delegate any rights or obligations without our prior written consent; any attempted assignment is void. These Terms and the referenced policies constitute the entire agreement between you and Stably regarding the Service and supersede all prior or contemporaneous agreements or communications. Governing Law & Venue: Delaware law; venue in state or federal courts located in San Francisco County, California.

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Contact Us

Questions about these Terms? Contact us at help@stably.ai.